Solution
Missed‑call text‑back
Turn missed calls into booked callbacks with instant SMS triage and clear next steps.
How it works
- Missed call triggers an automatic SMS
- Customer chooses service + urgency
- Lead is logged and routed to your pipeline
- Your team gets a notification with context
- Customer receives a booking link or callback window
What you get
- Workflow map + build plan
- Implementation + testing
- Documentation + handoff
- Security‑first configuration
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FAQs
Do you need to change my phone provider?
No. We can integrate with many call tracking/phone systems, or implement a lightweight SMS workflow alongside your current setup.
Will this annoy customers?
No. Messages are concise, opt‑out friendly, and only sent when the customer contacts you.
What if the lead is urgent?
We can add a priority path for emergency keywords or choices that alerts the right person immediately.